Terms & Conditions

Introduction

These Terms and Conditions, along with the Privacy Policy and other terms, constitute a binding agreement between Enerzon Technologies Private Limited and you for your use of our website, mobile application, goods, and services.

By using our platform and availing the Services, you agree that you have read and accepted these Terms.

Account Registration and Usage

You agree to provide true, accurate, and complete information to us during and after registration and are responsible for all acts performed through your account.

Service Conditions

We do not guarantee the accuracy, timeliness, performance, completeness, or suitability of all information and materials for every purpose.

Your use of our Services is solely at your own risk and discretion.

Enerzon acts as a marketplace facilitator and is not a party to every transaction between buyers and sellers on the platform.

Platform Rules

• Do not manipulate listings, auctions, offer data, or pricing indices.
• Do not create fake listings or sham offers.
• Do not misrepresent commodity quality, grade, or origin.
• Do not circumvent escrow or payment systems.
• Do not scrape or automate data extraction without authorization.

Fees and Refunds

You agree to pay charges associated with availing the Services, including platform fees, escrow service charges, and applicable taxes.

Refund timelines depend on the specific Service availed and the applicable cancellation or refund policy.

• Cancellation & Refund Policy

Third-Party Links and Force Majeure

Third-party websites linked from the platform are governed by their own terms and privacy policies.

Neither party is liable for failure to perform obligations due to force majeure events such as natural disasters, government actions, pandemics, wars, or infrastructure disruptions.

Governing Law and Jurisdiction

These Terms are governed by the laws of India, and disputes are subject to the exclusive jurisdiction of courts in Lucknow, Uttar Pradesh.

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